Karen Moore

Karen Moore is an experienced professional in client success and revenue cycle management, currently serving as a Senior Client Success Manager at Waystar since April 2023. Previously, Karen held the position of Senior Product Manager at Optum from December 2010 to March 2023, where responsibilities included collaborating with various teams to enhance revenue cycle products and lead development processes. Karen also served as a Senior Revenue Cycle Consultant-Implementation Services, focusing on operational assessments and system configuration. Prior roles include Revenue Cycle Project Manager at Shore Health System/UMMS, where Karen improved revenue cycle processes, and Business Manager at Wesleyan Health Care Center, overseeing business office functions. Early experience includes positions at Tidewater Physical Therapy, where Karen progressed from Collection Specialist to Billing Supervisor. Karen holds a BS in Management from the University of Maryland Global Campus and an Associate of Arts in Business Administration from Chesapeake College.