Carl D.

Carl D. has a diverse background in IT support and management, currently serving as a Technical Support Specialist at WB Engineers+Consultants since November 2019. Prior to this, Carl worked at Boston as a Desktop & Executive IT Support Specialist, where responsibilities included troubleshooting hardware/software issues and conducting team meetings. Carl's prior experience at Wayfair encompasses roles such as IT Regional Virtual Call Center Manager and IT Manager, focusing on team management, IT infrastructure projects, and system optimization. Earlier career highlights include positions at Industrial Defender, Zmanada, Carbonite, and Agar Supply Company, where Carl developed expertise in technical support, system configuration, and client training. Carl holds a Bachelor's degree in Information System Security and an Associate degree in Computer Networking Systems from ITT Technical Institute-Wilmington.