Julien Ndabo

+8 years Experienced Hotel Operations Manager with a demonstrated history of working in the hotel industry, for hotel operations task force or new hotel lauching. Skilled in most if not all PMS and Restaurant POS (such as Opera, MICROS, Fidelio, hotelogix, ezee absolute, orchestra PMS, POSist, Hilton Onq PMS, Aiosell...And more), Hotel Management, Room Divisions management and a proven experience in Food and Beverage Management in Fine Dining restaurants.

Throughout my career, became recognized as an Admin in OTA and GDS management of all platforms such as Booking.com, Expedia, Agoda, Trip.com and Saber. Expert in yield and revenu Management.

Strong operations professional with Diploma in Hotel Operations endorced by the AHLEI and the International Hotel school (IHS, Cape Town - South Africa).

Guest oriented hotelier, always striving to exceed guest expectations on luxury service and maximization of revenue. Strong on policy compliance, procedures adherence and labour relations.

I strongly believe that excellence is not an accomplishment it is a spirit and a never ending process that Hoteliers strive to master.

A passionate expert of the hospitality industry who is totaly dedicated to deliver great service, mentoring, training for an unique guest experience. I Go further than just the extra mile, I drive for results. I am very bottom line oriented, I like the idea of creating a better future everyday by cultivating more and more loyal guests.