Zach Nickerson is an experienced IT and customer service professional with a diverse background spanning various roles in technology and client support. Notable achievements include resolving over 20,000 support tickets as a founding member at StormWind Studios and leading remote work adoption during the pandemic at the same company. Zach has held positions at multiple organizations including ZipRecruiter and Snap Inc., focusing on information technology support, user deployment, and enhancing customer satisfaction. With a Bachelor’s Degree in Tourism and Travel Services Management from Arizona State University, Zach also has experience in customer-facing roles in the food and beverage industry, demonstrating strong skills in time management and client relationship building. Currently, Zach serves as an Information Technology Support Engineer at Wealth.com.
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