Rebecca Brooks

Software Engineer at Wealthbox

Rebecca Brooks has extensive work experience in a variety of industries. Rebecca'smost recent role was as a Senior Customer Support Representative at Wealthbox, where they responded to customer questions, processed feature requests and bug reports, and demonstrated CRM features or troubleshooted customer issues. Prior to that, they worked as a Framing Specialist at The Michaels Companies, Inc., where they developed concepts for customly framed pictures or objects and utilized specialized software to bring those concepts to life. Before that, they were a Customer Service Agent at CVS Health, where they answered user inquiries, developed training materials, and provided information about CVS products or services. Rebecca also has experience as a Kitchen Staff member at Andrea Hotel Inc, where they ensured food freshness, cooked according to recipes, and weighed and measured ingredients. In addition, Rebecca worked as a Graphic Artist at Press Enterprise, Inc., where they checked proofs, operated desktop publishing software, and converted files for printing. Rebecca also had a role as a Nuclear IT Intern at Talen Energy, where they modified databases, wrote web page content, and designed web pages. Rebecca began their career as a Cashier Customer Service at Kmart Corporation.

Rebecca Brooks has a Bachelor of Science degree in Computer Science from Shippensburg University of Pennsylvania. Rebecca obtained this degree from 2013 to 2017. Additionally, they are currently pursuing another Bachelor of Science degree in Game Programming and Development from Southern New Hampshire University, which will be completed from 2022 to 2024.

Links

Previous companies

CVS Health logo

Timeline

  • Software Engineer

    October 1, 2023 - present

  • Senior Customer Support Representative

    January, 2020

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