Thomas Wen is an experienced IT professional currently serving as an IT Helpdesk Technician at Wealthfront Inc. since January 2017 and as an IT Helpdesk at Box since August 2017. At Wealthfront, Thomas has demonstrated expertise in servicing over 50 clients, providing hardware and software troubleshooting, and managing IT asset documentation through Jira. Prior experience includes a Front End/Deli position at Costco Wholesale, where Thomas gained significant customer communication skills and participated in warehouse inventory efforts, as well as a role as a Videographer Assistant at Bellagala, where Thomas contributed to event production and equipment maintenance.
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