Roberta Paschoal is a seasoned professional with extensive experience in customer service and management within various sectors, including hospitality and events. Currently serving as the Customer Support Team Lead at Planet since March 2023, Roberta oversees international operations teams providing technical support, while also focusing on monitoring key performance indicators. Previously, Roberta held several roles at Zankyou Weddings from March 2017 to March 2023, culminating in the position of Customer Service Manager, where responsibilities included team strategy and training. Other notable roles include Communication Analyst at ANBIMA and Marketing and Communication Analyst at quantiQ. Roberta's educational background includes ongoing studies in UX/UI Design at UXER SCHOOL and various certifications in marketing and events management from recognized institutions.
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