Sarah Hawkes

Sarah Hawkes has over two decades of work experience, with a focus on customer service and operational quality. Sarah started their career in 1999 at Weatherbys Ltd, where they held the role of Head of Customer Service. During their time there, they were responsible for product and services development, complaints management, staff training, and coaching. Sarah also played a key role in introducing a debit card product to private banking clients. After leaving Weatherbys Ltd in 2022, Sarah joined Weatherbys Private Bank as an Associate Director of Operational Quality. In this role, they are responsible for ensuring the operational integrity of important business services. Sarah also has prior experience as Head of Customer Service at Weatherbys Bank Ltd from 2000 to 2013.

Sarah Hawkes attended Radcliffe School in Milton Keynes. The details of their degree and field of study are not provided. In addition to their education, Sarah obtained an ITIL Foundation Level certification from AXELOS Global Best Practice in November 2021.