SB

Stefan Bundgaard

Director of Product at Web Manuals

Stefan Bundgaard's work experience is as follows:

1. Web Manuals (2013 - Present):

- Director of Product (January 2021 - Present): Responsible for driving product improvements, customer growth, and ensuring high customer satisfaction globally.

- Customer Experience Manager (January 2018 - January 2022): Oversaw the entire customer journey after sales, including customer success, support, and education. Managed stakeholder relationships and conducted continuous evaluations.

- Service Desk Manager (December 2013 - January 2022): Managed the service desk operations.

2. Inventive Online (2010 - 2013):

- IT ansvarlig (January 2010 - March 2013): Responsible for IT management.

3. Applus+ Bilsyn (2005 - 2007):

- IT Administrator (No specific dates provided): Handled IT administrative tasks.

Stefan Bundgaard's education history includes attending Lyngby Business Academy from 2001 to 2005, where they obtained a degree in Datamatiker (AP Graduate in Computer Science). The field of study for this degree is not specified. Prior to that, from 1996 to 1999, Stefan attended Lyngby Uddannelsescenter, though the degree and field of study during that time are not provided.

In terms of additional certifications, Stefan obtained a Leadership certification Level 1, 2, and 3 from Framfot Företagsutbildning in October 2019.

Links

Timeline

  • Director of Product

    January, 2021 - present

  • Customer Experience Manager

    January, 2018

  • Service Desk Manager

    December, 2013

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