Andrea McNeill is an accomplished professional with extensive experience in e-commerce and customer support. Currently serving as a Support Specialist at Webflow since August 2023, Andrea maintains a high customer satisfaction rate by effectively resolving complex issues for a global user base. Previously, as the Founder, Creative Director, Ecommerce Manager, and Marketing Strategist for Lace & Tassels, Andrea launched an award-nominated e-commerce business that achieved a remarkable 174% growth in annual revenue. Andrea has also held roles at Shopify, including Senior Specialist in Optimization Services and Merchant Support Advisor, where significant contributions were made to enhance the user experience and support merchant success. Early career experience includes management positions at The Dune Group and Kate Spade & Company. Andrea's educational background includes advanced studies in entrepreneurship, digital marketing, UI/UX design, and human resource management from various prestigious institutions.
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