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Rachel Hynec

Senior Technical Support Specialist at Webflow

Rachel Hynec has a diverse work experience spanning over multiple industries. Rachel is currently employed at Webflow as a Technical Support Specialist, a position they started in March 2021. Prior to that, Rachel worked at BigCommerce, starting in July 2018 and holding various roles including Senior Technical Support Specialist, Product Support Engineer, and Technical Support Representative.

Earlier in their career, Rachel worked at SAP Ariba as a Technical Support Specialist, where they provided technical and functional assistance to customers and resolved system defects. Rachel also served as a Senior Procurement Operations Specialist at SAP Ariba before joining BigCommerce.

Rachel's previous experience includes working as a Digital Support Coordinator at Fairfax Media, where they provided technical support for domain.com.au and commercialrealestate.com. Rachel was also a Customer Care Representative at Stream Communications and a Payroll Administrator at The Harbour Agency Pty Ltd.

Rachel began their career at BSA Ltd. as an Operations Coordinator and later worked as a Sales Representative at News Corp. Rachel possesses a diverse skill set and extensive experience in technical support and customer service roles.

Rachel Hynec has a diverse education history. Rachel first attended Cherrybrook Technology High School from 1997 to 2000. Following high school, Rachel pursued their musical interests at the Australian Institute of Music from 2000 to 2002. During this time, they did not specify their field of study or degree name.

To enhance their skills in the music industry, Rachel attended SAE Institute and obtained a Certificate III in Music Industry (Electronic Music Production). Additionally, they completed a Specialist Certificate in Guitar at Berklee College of Music.

Rachel also has additional certifications, including one in Foundation HTML, CSS + Javascript from SuperHi and another in Sound Design from Dubspot. However, the specific dates of when they obtained these certifications are not mentioned.

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Timeline

  • Senior Technical Support Specialist

    April 1, 2024 - present

  • Technical Support Specialist

    March, 2021