Amritha Sugumar is a Customer Success Manager currently at Webgility, where they focus on enhancing customer satisfaction and retention. They previously held positions as a Customer Success Manager at Freshworks and as a Presales Consultant at MENTIS Inc, where they developed expertise in customer engagement and B2B sales processes. Amritha earned a Bachelor of Engineering in Computer Science and Engineering from Easwari Engineering College and an MBA in Human Resources Development from Bharathidasan Institute of Management Tiruchirapalli. Earlier in their career, they worked as a Project Engineer at Wipro Technologies, specializing in IBM middleware systems.
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