Ellen Ross Tobler

Ellen Ross Tobler has extensive experience in client success and account management within the healthcare education sector, currently serving as Director of Client Success & Account Management at WebMD Ignite since March 2020, overseeing a $25M annual book of business and leading a team to achieve a $4M growth goal. Previously, Ellen held positions as Associate Director of Customer Experience and Senior Client Success Manager at WebMD Provider Services, focusing on strategic account management and client relationships. With a background at StayWell as Senior Account Manager, Ellen customized solutions that significantly improved client satisfaction, achieving a 100% increase in Net Promoter Scores. Ellen holds a Bachelor's degree in Literature and Communications from Blackburn College.