Jae Lee

Jae Lee is an experienced author currently working at Webnovel since June 2024. Prior to this role, Jae Lee held several positions at Glowforge from May 2017 to April 2024, including Senior Manager of Customer Experience and Technical Manager of Customer Success, focusing on outsourced customer service management, team development, and quality assurance systems. At PokketMe, from February 2016 to May 2017, Jae Lee served as Director of Customer Experience, guiding a SW Engineering team in creating a B2C product and establishing service infrastructure. Previous experience includes Operations Manager at Carisbrook Technology Services, where Jae Lee increased support scope significantly, and roles at Xerox and Academy of Kung Fu, emphasizing training and curriculum development. Jae Lee began a career in programming as an intern at Freightliner after completing a high school diploma at Mountain View High School and further education at Clark College.