Adrian McCann is an innovative leader currently serving as the Director at Connect, where they focus on enhancing customer experience technology services following the acquisition of ServiceCX. With a strong background in sales and entrepreneurship, Adrian founded multiple IT services companies, including ServiceCX, which was sold to Connect Managed Services in June 2021, and JAMS Technologies, which they sold to Servion Global Solutions. They have extensive expertise in AI, digital transformation, and customer journey optimization, demonstrating commitment through their roles, including Senior VP at Servion Europe. Adrian studied Business Economics at Salford University from 1998 to 2001.
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