Alyssa Ward

Alyssa Ward has a diverse work experience in various industries. Alyssa started their career as a Dental Assistant at A Plus Smile Center PC from September 2009 to August 2010, where they provided assistance to the dentist and ensured a welcoming environment for patients.

Alyssa then worked at Victoria's Secret from June 2011 to March 2015. Alyssa held multiple roles, including Sales Associate, Beauty Category Supervisor, and TAP Category Supervisor. In these positions, they focused on maximizing sales and customer service levels, executing store procedures, and training new employees. Alyssa also achieved record sales and customer service ratings and improved office administration efficiency.

After leaving Victoria's Secret, Alyssa joined Ward's Farm LLC in December 2013 as the Owner. However, there is no specified end date for this role.

Currently, Alyssa is employed at Wedgewood Pharmacy since March 2015. Alyssa started as a Customer Care Specialist - Pharmacy Tech and quickly progressed to Customer Advocate Specialist, Customer Care Supervisor, and most recently, Business Process Analyst - Pharmacy Technician. In these roles, they demonstrated leadership, consistently provided excellent customer service, and received accolades such as Employee of the Month and the highest overall score in call center history at Wedgewood Pharmacy.

Alyssa Ward completed their Bachelor of Science (B.S.) degree in Biology, General from West Chester University of Pennsylvania, which they attended from 2010 to 2014. In addition to their degree, Alyssa has obtained multiple certifications, including "Become a Six Sigma Yellow Belt," "Lean Six Sigma: Analyze, Improve, and Control Tools," "Lean Six Sigma: Define and Measure Tools," "Operational Excellence Foundations," "Process Improvement Foundations," "Root Cause Analysis: Getting to the Root of Business Problems," "Six Sigma Foundations," and "Statistics Foundations 1: The Basics." These certifications were achieved in April 2023 from LinkedIn.