Baptiste Besnouin

Baptiste Besnouin has extensive professional experience with a focus on training, technical management, and customer service in the technology sector. Since May 2012, Baptiste has served as Responsable de la formation at WeFix, leading the development of training projects, managing e-learning platforms, and creating educational materials. Previous roles include Responsable d'atelier, where coordination and production management were key responsibilities, and Formateur, with an emphasis on training in repair techniques and sales strategies. Prior to WeFix, Baptiste held positions at Carrefour and Fnac, gaining valuable experience in customer service and retail management. Education includes certifications in process communication, IOS technician training, and a Baccalauréat in engineering related fields.