David Hansen is an experienced technical professional with a strong background in customer success and technical support. Currently serving as the Director of Global Technical Services at WEKA since November 2018, David has held various roles within the company, including Senior Manager and Customer Success Engineer, where the focus has been on bridging customer needs with R&D. Prior to WEKA, David was a Principal System Development Engineer at Dell EMC XtremIO, expertly handling complex customer issues and contributing to product success in the market. Additional experience includes serving as a Technical Support Engineer II at EMC, where advanced troubleshooting of XtremIO flash storage was emphasized. David began a professional journey at Brigham Young University, cultivating leadership and technical skills. David holds a Master of Science in Information Security Leadership from Brandeis University and a Bachelor of Science in Electrical Engineering from Brigham Young University.
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