James D. is an experienced professional in customer success and account management, currently serving as a Customer Success Manager (Consultant) at WeLevel since October 2025. Prior to this, James held various roles at Callbox Inc from September 2023 to September 2025, notably achieving accolades such as Rookie Manager of the Year and significantly improving client retention and lead conversion rates. James has also held leadership positions at Airspeed, Royal Cargo Inc., and Aramex, focusing on strategic client engagement and business development. With a background in communication arts from Colegio de San Juan de Letran, James possesses a strong foundation in relationship management and operational excellence within the logistics and customer service industries.
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