Well Labs +
Emily Sehbe is an accomplished leader in customer experience and lifecycle management, currently serving as the Head of Customer Experience & Lifecycle Management at Well Labs+ since March 2025. Previously, Emily was the Vice President of Customer Experience & Engagement at LaserAway, where notable achievements included driving significant growth from 54 to 154 locations and developing the company's inaugural Loyalty & Membership Program. Prior experience at Equinox spanned multiple roles, culminating as Senior Director of Customer Experience & Operations, where Emily focused on holistic improvements in customer experience and retention strategies. Additional positions at Marcus & Millichap and KGB Deals further solidified expertise in enhancing customer communication and operational efficiency. Emily holds a B.S. in Advertising Marketing Communications from the Fashion Institute of Technology.
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Well Labs +
Well Labs+ is a community of Medspa practices dedicated to driving the medical spa industry forward and growing partner businesses. We acquire and partner with individual medspa owners. Once a part of our platform, together we unlock operational expertise, scaled buying power, talent acquisition / training, access to new technology / services, and turbo charged marketing capabilities.