Emily Sehbe

Emily Sehbe is an accomplished leader in customer experience and lifecycle management, currently serving as the Head of Customer Experience & Lifecycle Management at Well Labs+ since March 2025. Previously, Emily was the Vice President of Customer Experience & Engagement at LaserAway, where notable achievements included driving significant growth from 54 to 154 locations and developing the company's inaugural Loyalty & Membership Program. Prior experience at Equinox spanned multiple roles, culminating as Senior Director of Customer Experience & Operations, where Emily focused on holistic improvements in customer experience and retention strategies. Additional positions at Marcus & Millichap and KGB Deals further solidified expertise in enhancing customer communication and operational efficiency. Emily holds a B.S. in Advertising Marketing Communications from the Fashion Institute of Technology.