Kathleen McLam

Kathleen McLam is a seasoned IT Quality Assurance professional with extensive experience in the field, currently serving as a Senior IT Quality Assurance Analyst at WellDyne, Inc. since March 2014. Previous roles include IT Lead Quality Analyst at HealthPlan Services for a brief period in 2013 and a significant tenure at Verizon Communications from 1999 to 2013, where positions ranged from Information Analyst to Lead System Specialist in Quality Assurance. Kathleen's expertise encompasses team supervision, test plan development, defect tracking, and compliance documentation, complemented by a strong background in health care data management and claims processing from earlier roles at United Healthcare and various insurance companies. Kathleen holds a degree in Liberal Arts from Jamestown Community College.