Wellmark
Tim Norman has over 15 years of experience in customer service within the healthcare sector at Wellmark Blue Cross and Blue Shield. Since May 2014, Tim has served as Team Leader for Operations Customer Service, responsible for guiding Customer Service Associates and addressing complex inquiries from members, providers, brokers, and agents concerning benefits, claims, membership, and billing. Prior to this role, Tim worked as a Senior Operations Specialist and as a Customer Service Associate III from November 2006 to May 2014, specializing in assisting brokers and agents with individual market and Medicare supplement services. Tim's educational background includes attendance at Grandview College from 2001 to 2003 and graduation from Lincoln High School in 2001.
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Wellmark
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Wellmark Blue Cross and Blue Shield and its subsidiaries provide health coverage to more than 2 million members in Iowa and South Dakota. And through the Blue Cross Blue Shield Association, Wellmark is part of a trusted national network that insures more than 100 million people. That's nearly 1/3 of all Americans.