Branden Cooper

Branden Cooper, MS, CMPO, is a seasoned professional in call center management and operations, currently serving as Senior Manager at WellMed Medical Management since May 2020. Prior experience includes various managerial roles at CVS Health, where Branden oversaw multiple call center teams focused on pharmacy benefit management, as well as managing the Benefit Opportunity Specialist Group across multiple locations. Branden's career at Verizon Wireless encompassed significant leadership positions in customer service and technical support, managing extensive teams to resolve issues and optimize customer experience. Earlier experience includes law enforcement roles as a police officer and managerial work in retail. Branden holds both a Master’s and Bachelor’s degree in Communications / Information Systems from Robert Morris University.