Ling joins Wells Fargo from JPMorgan Chase, where she was most recently managing director and global head of Talent Development and Total Rewards. In this capacity, Ling was accountable for driving strategy and implementation across multiple global functions, including leadership development and succession planning, learning, career development, compensation, benefits, and workforce data and analytics. At the same time, Ling also served as head of Human Resources for the Commercial Bank, leading end-to-end human capital strategy and programs for the business.
During her eight years at JPMorgan Chase, Ling led a number of enterprisewide transformation initiatives. She built out capabilities for Human Resources, including the regulatory and control function and workforce analytics team. She also led the adoption of a compensation framework with stronger linkage to performance and accountability. Most recently, she helped redefine the company’s talent strategy with a greater emphasis on being employee-centric and digitally enabled. A strong advocate for diversity, equity, and inclusion, or DE&I, Ling was also actively engaged in a variety of DE&I initiatives, including co-chairing the company’s Asian Executive Forum.
Prior to JPMorgan Chase, Ling served as deputy head of Human Resources at PNC Financial Services. At PNC, she led a number of large-scale HR initiatives, including the merger of PNC and National City and a redesign of the bank’s talent programs. Ling also co-chaired PNC’s Management Committee. Prior to this, Ling worked at Merrill Lynch in both Human Resources and Global Finance.
A graduate of Beijing University in China, Ling earned her master’s degree in business administration from the Marshall School of Business at the University of Southern California. She is currently a board member of the Financial Health Network and International House.
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October 1, 2021 - present