Jen Day

Jen Day is an experienced professional in regulatory operations and member experience management, currently serving as Senior Manager of Regulatory Operations at WellSense Health Plan since July 2025. Prior roles include Senior Program Manager and Program Manager at Point32Health, focused on enrollment, appeals, and grievances, and various positions at Devoted Health and Tufts Health Plan, where Jen implemented initiatives to enhance member experiences across Medicare, Commercial, and Medicaid programs. Earlier experience at Beacon Health Options and Beacon Health Strategies involved overseeing appeals processes and ensuring compliance with regulatory standards. Jen's career began in customer service and dispute resolution with Primax and New England Water Gardens. Jen holds a Bachelor's degree in Professional Communications from Plymouth State University.