Hillary Mahnken

Hillary Mahnken is an accomplished professional with extensive experience in technical support and client management within the healthcare technology sector. Currently serving as the Director of Technical Support at WellSky since September 2022, Hillary oversees the HCS Support Team for CareTend and CPR+ Home Infusion Products. Previously at Cerner Corporation from June 2014 to September 2022, Hillary held multiple managerial roles, including Senior Manager of Client Support, where responsibilities included managing large support teams, leading leadership development, and overseeing escalation management for complex issues. Hillary's earlier career included roles as a Senior Support Team Lead and Technical Solution Analyst, honing skills in operations management and client service. Hillary holds a Bachelor of Health Science from the University of Missouri-Columbia and an MBA from Rockhurst University.