Ebony O'Neil

Ebony O'neil has extensive experience in the healthcare industry, currently serving as a PAS QA Analyst and Revenue Cycle Customer Service Trainer at WellStar Health System since 2016, and as a Training Specialist and Account Manager at Conifer Health Solutions since July 2016. Previously, Ebony held roles including Front Office Specialist for Dr. Judson Black and Patient Service Representative at Resurgens Orthopaedics, where responsibilities included appointment scheduling and CPT code verification. Earlier experience includes working as a Case Management Specialist at Express Employment Professionals and as a Provider Service Representative at UnitedHealth Group, focusing on medical insurance knowledge, patient benefits, and HIPAA compliance. Ebony completed studies at West Georgia Technical College between 2014 and 2015.