Falan Gingras serves as the Executive Director of Patient Experience at Wellstar Health System and has previously held roles as Director of Patient Logistics and Director of Patient Experience & Lean. Prior experience includes working as a Registered Nurse at New Hanover Regional Medical Center. Falan Gingras holds a Bachelor of Science in Nursing from Mercer University, earned between 2001 and 2005, and is currently pursuing further education at LSU Shreveport, with an expected completion date in November 2024.