Zainab Omobolanle Sulyaman Oba is an experienced professional in sales, marketing, and customer relations, currently serving as Team Lead Manager at Outcess Nigeria since March 2022, where responsibilities include churn analysis and managing customer inquiries for Multichoice Nigeria. Zainab has been with Airtel Africa since March 2019, initially as a KYC Compliance Officer and now as a Team Leader, focusing on quality control and team motivation. Previous roles include Sales Manager and Team Lead at Outcess, Sales and Marketing Manager at Wemy Industries Ltd, Front Office Supervisor at Vertical View Hotel, Marketing Executive at Lead Capital, and Account/Customer Relation Officer at OZIZ Motors. Zainab holds a Bachelor's Degree in Mass Communication/Media Studies from Olabisi Onabanjo University, completed in 2007.
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