Wendella Tours & Cruises
Courtney Peterson is a seasoned professional with extensive experience in customer success and support roles across various industries. Currently serving as a seasonal bartender for Wendella Tours & Cruises since April 2024, Courtney previously managed a portfolio of over 200 clients as a Customer Success Manager at Assembly Software, overseeing contract renewals and expansions. Prior experience at Soofa involved managing municipal clients and handling installations and content management for solar-powered signs. Courtney also served as a Product Specialist at ALAS, coordinating tasks within a Scrum framework, and as a Support & ZenDesk Admin at Watch Gang, focusing on high-volume support and training new staff. Additional roles include Customer Success Specialist at ReviewTrackers and Customer Support at Wyzant. Courtney holds a Bachelor's degree in Communications & Film from Columbia College Chicago, earned in 2013.
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