Kaitlyn Spangler

Kaitlyn Spangler is a seasoned professional in customer care and marketing, currently serving as a Senior Customer Care Advocate for The Wendy's Company since September 2019. In this role, Kaitlyn processes customer complaints and inquiries via social media and live chat, manages case resolution, and utilizes social listening tools for data analysis. Previous experience includes positions as a Customer Care Advocate at Wendy's, Graphic Designer at JD Equipment, and Marketing Assistant at Peabody Landscape Group, among others. Kaitlyn holds a Bachelor of Science degree in Agricultural Communication/Journalism from The Ohio State University.