Heather Green is an accomplished professional with extensive experience in team leadership, client resolution, and production coordination across multiple industries. Currently serving as Team Lead and Training Mentor at Wesley Financial Group, LLC since October 2019, Heather is responsible for motivating teams, mentoring new hires, and ensuring effective communication. Previous roles include Senior Resolution Specialist and Timeshare Team Manager at the same organization, where Heather managed dispute resolution and optimized operations. Earlier career positions at Fiserv, The ADAM Group, and Affinion Group included client services, administrative support, and production coordination, showcasing strong project management and relationship-building skills. Heather holds a Bachelor's degree in Universal Studies, Interior Design, and Fashion Merchandising from the University of Tennessee at Martin.