Cathrine Merrifield

Cathrine Merrifield is currently a Senior Customer Support and Training Advisor at Wessex Internet, where responsibilities include training team members and managing escalated complaints. Previous experience includes positions as a Customer Service Supervisor at Bluebird Care, where Cathrine led a customer support team and managed care packages, and as a Recruitment Consultant at Venator Recruitment, focusing on digital marketing and ecommerce recruitment. Cathrine also served as an Assistant Locality Manager at Discovery, overseeing operations for a supported living service. Academic background includes a Bachelor of Science in Psychology and Criminology and current pursuit of a Master of Science in Human Resources Management and Services at the University of the West of England.