Joyce Lam is an experienced professional in venue operations and guest relations, currently serving as the Manager of Venue Operations (Performing Arts) at West Kowloon Cultural District Authority since April 2022. With a distinguished career at Hong Kong Disneyland from August 2005 to April 2022, Joyce held multiple managerial roles, including Area Manager for Guest Relations and Communications, and Guest Service Manager. Earlier career experience includes working as a Cultural Representative at Walt Disney World and as an Operation Assistant at Lotus Tours Limited. Joyce Lam holds a BA in Hospitality and Tourism Management from University College Birmingham and a Diploma in Travel and Tourism from Hong Kong Institute of Vocational Education (Haking Wong).
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