West Mercia Police
Jordan Miller is a knowledgeable IT professional with extensive experience in knowledge management and customer service. Currently serving as a Knowledge Manager at West Mercia Police since June 2019, Jordan is responsible for developing and managing Knowledge Management systems in alignment with ITIL v4 standards. Prior roles include Senior IT Customer Service Analyst and IT Customer Service Analyst, showcasing leadership and performance management skills. Experience at the University of Worcester and The Stourport High School & VIth Form College involved providing comprehensive IT support and infrastructure management. Jordan holds a Higher National Diploma in Computing & Systems Development and an Extended National Diploma in Information Technology from Heart of Worcestershire College.
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West Mercia Police
West Mercia Police is the territorial police force responsible for policing the counties of Herefordshire, Shropshire (including Telford and Wrekin) and Worcestershire in England. The force area covers 2,868 square miles (7,430 km2) making it the fourth largest police area in England and Wales. The resident population of the area is 1.2 million. Whilst much of our area is rural, the conurbations we police include Hereford, Kidderminster, Shrewsbury, Telford, Redditch and Worcester. We tailor our policing to our communities, responding to issues that affect deprived urban areas as well as rural communities.