As one of Dubai’s leading local supermarket chains, West Zone continues to put our customers at the centre of everything we do. That’s why we create well-designed stores that allow a relaxing shopping experience, and offer a wide range of quality, imported and locally produced products at very attractive prices. But customer service is about more than this; it’s about making visitors to our stores feel welcome, happy and well looked after.

Since 2005, when the company was incorporated, our commitment to staff training and professional development has been the key to success. By listening to the ideas and opinions of the men and women that work in our company, we continue to improve what we do and how we do it. Our employees are among our greatest assets and their contribution makes the difference between success and failure.

Retail

Grocery

West Zone Supermarket

West Zone Supermarket's headquarters in Dubai, United Arab Emirates

Karan Bhawnani

Binu Thomas

Sooraj Nair

Snehal Vatyani -Associate CIPD

Atul Sharma

Mohammad Juned

Shravan Pareek

Ajmer Singh

Veronique Gwynith de Mink

The Retail Management Team at West Zone Supermarket is responsible for overseeing the daily operational functions of our stores to ensure a seamless and enjoyable shopping experience for our customers. This includes managing staff, maintaining inventory, optimizing store layouts, and implementing sales strategies. They work closely with various departments to uphold our high standards of customer service and ensure that our stores are well-stocked and welcoming. With a dedicated focus on staff training and professional development, this team plays a crucial role in our continued success and growth.

Retail Management Team

The Sales and Retail Team at West Zone Supermarket is responsible for ensuring an exceptional customer shopping experience through a variety of roles. This team includes cashiers who manage transactions efficiently, merchandisers who strategically position products to maximize sales, storekeepers who maintain inventory, and customer service representatives who address customer inquiries and issues. Sales attendants and shop assistants provide personalized assistance on the sales floor, while salespersons actively drive sales and engage with customers. Overall, this team works collaboratively to ensure the store operates smoothly and that customers feel welcome and well cared for.

West Zone Supermarket

Org chart

Teams

Retail Management Team

Sales And Retail Team

Offices

West Zone Supermarket

Org chart

Teams

Retail Management Team

Sales And Retail Team

Offices

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