Ishmail Afolabi

Ishmail Afolabi is a skilled professional currently working as a Help Desk Agent at Westat since November 2023. Prior to this role, Ishmail served as a Software QA Analyst at Sovatech Systems Inc. from September 2021 to November 2023, specializing in manual testing to ensure software functionality and reliability through detailed test case design and defect documentation. Additionally, Ishmail gained experience as a QA Tester at Target Labs, Inc., contributing to requirement analysis and testing phases of various builds from January 2022 to January 2023. Ishmail's educational background includes a CompTIA A+ Certificate from Per Scholas, a Bachelor's degree in Accounting, and an Associate's degree in Business Technology, both from the University of the District of Columbia.