Elliott Lucas

Helpdesk Analyst III at WestEd

Elliott Lucas is an experienced IT professional with a demonstrated history of supporting users and managing systems across multiple organizations. Currently serving as Helpdesk Analyst III at WestEd since 2015, Elliott is responsible for onboarding and supporting over 1,000 remote and on-site users through various support channels. Previous roles include Deployment Specialist at WestEd, Help Desk Operator III at the Center for the Collaborative Classroom, and System Application Administrator at Presidio Graduate School, among others. Elliott has a strong background in system administration, user support, and technical troubleshooting, with experience managing and deploying IT infrastructure. Educational credentials include a Bachelor's Degree in English Literature from the University of Southern California, alongside coursework from Georgetown University and General Assembly.

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WestEd

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Learn about WestEd's services, research, and resources, all designed to improve education and other important outcomes for children, youth, and adults.


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