Wendy Hayes

Wendy Hayes, CBCP, MBCI, currently serves as Senior Manager of Business Continuity Management at Western Alliance Bank, a position held since October 2021. Previously, Wendy held the role of Senior Program Manager at Charles Schwab from September 2008 to October 2021, overseeing Business Continuity and Technology Service Provider Oversight during significant growth and expansion of the bank's assets and operations. Additionally, Wendy’s career includes a tenure as Business Continuity Manager at JPMorgan Chase, where responsibilities encompassed managing comprehensive business recovery and disaster recovery plans for extensive employee groups. Wendy holds a Bachelor of Science degree in Communication from Arizona State University, earned between 1993 and 1995.