Solana Bottem

Solana Bottem has extensive work experience in various management and leadership roles. They started their career at Bank of America, where they held positions as an Account Associate Lead and later as an Account Associate Officer. During this time, Solana built relationships with business clients and provided multi-banking services support. They also wrote a manual for procedures and assisted in training new team members.

Afterwards, Solana worked at GEICO as a Sales Counselor, counseling prospects on auto insurance coverage and providing insurance quotes. They obtained a Property and Casualty (P&C) license during this period.

Solana then joined Premium Financing Specialists, where they served as a Quote Specialist, providing finance contracts and negotiating terms for insurance agency clients. They consistently met or exceeded client expectations while maintaining professionalism in a high-pressure environment. Later, they became an Agency Service Supervisor, responsible for staff supervision and development, workflow management, and training. Solana also maintained files for quotes and reviewed accepted finance contracts based on corporate policies. They were additionally responsible for writing and editing a quarterly newsletter distributed to agency clients. Finally, Solana became an Office Manager, overseeing the Underwriting and Customer Service Team and managing finance contracts for the Bothell office.

Following their time at Premium Financing Specialists, Solana joined Disability Insurance Services as a Case Manager, managing a caseload and building strategic relationships with brokers, affiliates, and insurance carriers. They also held the position of Operations Manager, focusing on improving the function and efficiency of the operations by increasing synergy between departments, carriers, stakeholders, and clients. Solana improved processes and policies, monitored and improved the efficiency of support services, and facilitated coordination and communication between support functions.

Currently, Solana works at Western Asset Protection, where they have held several roles. They started as a Business Operations Manager, responsible for the day-to-day operations of the organization and focusing on improving performance, productivity, and profitability. Solana developed more efficient processes, identified deficiencies, and implemented best practices with a specific focus on workflow and technology. They then became the Director of Operations and Information Systems, managing all IT and information systems projects and needs for the business, including technology acquisitions, budgets, and establishing technology roadmaps. Lastly, Solana holds the role of Vice President of Operations / Integrator and is part of the senior management team. Their focus is on strategic planning and providing leadership for the overall operating performance of the business.

Solana Bottem received a Bachelor of Arts (B.A.) degree from Western Washington University. The start and end years of Solana Bottem's education are not mentioned. No specific field of study is provided.