Mohamed Arief

Mohamed Arief is an IT Engineer with extensive experience in technical support and system management. Currently employed at Western Bainoona Group since April 2016, responsibilities include managing user support calls through a ticketing system and tracking issue resolution. Previously, Mohamed worked as an IT Support Engineer at Smart Recruitment in the UAE from May 2015 to January 2016, providing desktop support, provisioning hardware, and troubleshooting various technical issues. Earlier experience includes a role at Techzone 56060 from June 2012 to August 2014, focused on installing Active Directory, updating policies, and deploying websites. Mohamed holds an Engineer's Degree in Information Technology from Anna University Chennai, earned from 2008 to 2012, and a Higher Secondary Certificate in Computer Science from Father Antony Matriculation Higher Secondary School, completed between 2006 and 2008.