Daniel Shields

Daniel Shields is an experienced IT professional currently serving as the LMS System Administrator and Analyst for Academic Engagement and IT Governance at Western Carolina University since July 2018. Responsibilities include ensuring the smooth operation of the Learning Management System, data analysis, and managing system integrations. Prior to this role, Daniel worked as an IT Analyst at WCU's Coulter Faculty Commons, handling various tasks such as identity management and data analytics. Between July 2015 and July 2018, Daniel was an Application Developer at Drake Software, focusing on the Accounts Receivable module and writing code for utility applications. Daniel's career began as a Help Desk Specialist at Dnet Internet Services, where management of client issues and team leadership were key duties. Daniel holds a Bachelor of Science in Business Administration with a concentration in Computer Information Systems from Western Carolina University.