A (Excellent) rated by A.M. Best, Western Mutual Insurance Group has been protecting homeowners for over 80 years.  The group consists of Western Mutual Insurance Company, its affiliate, Residence Mutual Insurance Company, and Arizona Home Insurance Company, all helping homeowners to recover from the emotional and financial devastation of unexpected catastrophes in Arizona, California, New Mexico, Nevada, Texas, and Utah.  
The Group's largest writer of California homeowners business, Residence Mutual Insurance Company has been in business since 1949.  
Management of the Group is under the direction of president and chief executive officer Joe Crail, who has held these positions since 1974.  Based in Irvine, CA, Western Mutual provides direct homeowners, dwelling fire, condominium, flood, and earthquake insurance.
The Western Mutual Insurance Group has a financial strength rating of 'A'​ (Excellent) by A.M. Best, and is also rated A Prime, or "Unsurpassed,"​ by Demotech, Inc., for financial stability.

Insurance

Western Mutual Insurance Group

Joe Crail

Michael Hixon

Kevin McFarlin Aic

Jeffrey Straus

Jeff Ogden

Richard L. Leza Jr.

Chris Heiner

John Shen

The Claims Team at Western Mutual Insurance Group is responsible for managing and processing insurance claims filed by policyholders. This includes investigating claims, assessing property damage, determining coverage and compensation, and ensuring timely payments. The team works to provide efficient and empathetic service to help homeowners recover from unexpected catastrophes, maintaining high standards of accuracy and customer satisfaction.

Claims Team

Information Technology Team

Leadership Team

Claims Team

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Team members

Other teams at Western Mutual Insurance Group

Information Technology Team

Leadership Team