Western & Southern Financial
Michael Barone holds a Master of Science in Management and a Bachelor's degree in Business Information Systems from Indiana Wesleyan University. Currently, as Manager of Business Technology at Western & Southern Financial Group, Michael oversees the implementation and maintenance of business solutions across various distribution channels. In a previous role, Michael managed a Customer Care Contact Center, leading a team of over 40 customer service representatives and consistently exceeding service metrics. Additionally, Michael has experience in sales operations support and business analysis, with a strong focus on process optimization and resource management. Certification as a Six Sigma Green Belt and Lean certification further enhance Michael's expertise in driving efficiency and best practices within the organization.
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