Luis Rivera is an accomplished professional with extensive experience in global operations, currently serving as the Director of Global Operations at Western Union since October 2014. In this role, Luis oversees Agent Enrollment and Maintenance Activities for regions including US/CAN, LACA, and MAAE, successfully implementing KYA Compliant Digital Enrollment applications impacting over 400 users. Prior to this position, Luis held the title of Sr Manager Global Operations, further supporting company-wide initiatives requiring collaboration with the ALM team. Luis's foundational education was completed at Harding University, contributing to a well-rounded expertise in operational management within the financial services sector.
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