Richard Kang

Head of Sales Operations and Analytics at Western Union

Richard joined Western Union Business Solutions in 2011 as part of Western Union’s acquisition of Travelex Global Business Payments. He has held various roles in the organization including Sales, Pricing, Finance, and Sales Operations in Sydney, Australia and London, United Kingdom.

As the Head of Sales Operations and Analytics, he is responsible for the CRM technology and data strategy across the business covering planning, reporting and analytics. Richard works closely with sales and marketing leadership to maximize insight, process, and performance.

Richard has a Bachelor of Science degree in Business Management from Brunel University, and currently lives in London with his wife and daughter.

Timeline

  • Head of Sales Operations and Analytics

    Current role

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