Steve Jones is an accomplished engineering executive with extensive experience in technology management and platform development. Currently serving as the Vice President of Engineering for Agent and Customer Experience at Western Union since June 2024, Steve previously held key leadership roles at Fiserv, First Data Corporation, and Transaction Wireless, where responsibilities included overseeing high-throughput processing platforms and the development of innovative digital gift card solutions. With a Bachelor of Science in Computer Science from National University, Steve's career spans various engineering roles, including Director of Software Engineering at SYS Technologies and Principal Software Engineering Manager at Logic Innovations, where significant contributions were made to networking and broadcast technologies.