Westfund Health Insurance
Shannon Anderson is an experienced Health Insurance Specialist at Westfund Health Insurance, with a strong focus on customer service, sales, and claims processing since June 2016. Prior roles include Administrative Officer at Professional Business Services, where Shannon handled customer service and invoicing, and Technical Manager at Gallagher Bassett Services, Inc., overseeing claims outcomes and training staff in case management. Shannon has developed a comprehensive skill set in claims management, customer relations, and project work through various positions, including roles at CGU Insurance, AAMI, and as an Administration Assistant at multiple companies. Educational qualifications include a Masters in Rehabilitation Counselling from Griffith University and various certifications in financial services and work health and safety.
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Westfund Health Insurance
Back in 1881, a group of miners got together to share the unexpected costs of healthcare – this act of cooperation and community formed the seeds of Westfund Health Insurance. Since then, we've grown into a leading not-for-profit health insurer helping hundreds of thousands of members access quality and affordable healthcare across Australia. We are committed to empowering communities, getting the most for our members and helping everyone to make sense of health care. It’s the foundation of our Feel Good Cover – health insurance that doesn’t just do its job but adds an extra level of care. We are proud to provide quality health insurance to families, couples, individuals and organisations across Australia. Members have access to one of the nation’s largest private hospital networks. Proudly Australian owned and operated, our Head Office is located in Lithgow, NSW and we employ close to 200 people across our Australia-wide network.