Westgate Resorts
Alex S. is an experienced IT professional with a strong background in network operations and technical support. Currently serving as a NOC II Engineer at Westgate Resorts since August 2021, Alex provides timely responses to incidents, outages, and performance alerts, while categorizing issues for escalation. Prior experience includes roles such as Network Operations Center Administrator at ServiceTec, supporting the GOAA Network Operations Center at Orlando International Airport, and various freelance IT consulting positions spanning over two decades. Alex has worked in roles involving network administration, help-desk support, and technology assistance in educational settings, complemented by a Bachelor of Science in Management Information Systems from Shippensburg University of Pennsylvania.
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