Luis Flores has extensive experience in revenue management and eCommerce within the hospitality industry, currently serving as SVP of Revenue Management & eCommerce at Westgate Resorts since December 2010. Prior roles at Westgate Resorts include Vice President of Hotel Sales & Revenue Management and National Director of eCommerce & Revenue Management. Luis's career began at Westin Renaissance Center Detroit, where various roles were held from September 1980 to May 1995, including Assistant Reservations Manager and Reservations Agent. Subsequent experience includes National Director of Revenue Management at Starwood Vacation Ownership from September 2003 to October 2010 and Director of Reservations at Walt Disney World Swan and Dolphin from May 1995 to September 2003.
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